Terms & Conditions

At Pounded Vape, we are committed to providing a transparent and reliable shopping experience. These Terms and Conditions govern your use of our website and outline the legal agreement between you and Pounded Vape when purchasing our e-liquids.

1. Age Restrictions

You must be over 18 years of age to purchase products from this site. We utilize active, legally compliant third-party age verification systems. Falsifying your age to purchase e-liquids is a criminal offense, and any orders suspected to be placed by minors will be cancelled immediately without notice.

2. Orders and Pricing

All prices displayed on our website are inclusive of VAT at the current UK rate. We reserve the right to alter pricing at any time. Once your order is placed, you will receive an acknowledgment email. This email does not constitute formal legal acceptance of your order; a binding contract is only formed when your items are formally dispatched.

3. Delivery and Returns

We aim to process and dispatch all orders promptly. For comprehensive details regarding our dispatch timelines, courier options, and domestic shipping rates, please refer to our dedicated Shipping & Delivery page.

If you receive a faulty or incorrect item, you must notify our team within 14 days of receipt. Due to strict health, safety, and hygiene regulations, we cannot accept returns of e-liquids that have been opened, unsealed, or tampered with unless they are demonstrably faulty. To view our full step-by-step instructions and authorized routing procedures, please consult our formal Returns Policy.

4. Product Usage and Liability

Pounded Vape provides premium e-liquids strictly for recreational use by adult smokers. We accept no liability for any injury, damage, health issues, or loss resulting from the misuse of our products. Always review the product safety labels, follow usage instructions, and keep all liquids securely out of reach of children and pets.

5. Intellectual Property

All content, branding, layout, digital assets, and images on this website are the exclusive property of Pounded Vape. You may not copy, reproduce, modify, or distribute any material from this site without our express written permission.

6. Customer Service Contact

For all order inquiries, delivery updates, returns, or support, please direct all correspondence to our primary customer service desk:

Email: info@pounded.co.uk

Phone: 02034 111 054

Address: Office 19781, 182-184 High Street North, East Ham, London, E6 2JA

7. Legal Entity and Jurisdiction

These terms are governed by and construed in accordance with the laws of England and Wales. Pounded Vape operates as a retail trading name. The underlying legal and billing entity for all website transactions is the registered parent entity:

Infinity Vapes 53-59 New Tythe Street, Nottingham, NG10 2DL